Services
Remote consultations
Remote consultations are a modern and convenient way to receive psychological or psychiatric support using technology such as video calls, phone conversations, or online chats. This service is particularly suitable for individuals who find it challenging or impossible to attend in-person consultations, such as those living in remote areas, traveling, or experiencing health-related limitations.
Benefits of Remote Consultations:
Accessibility:
Remote consultations provide professional help regardless of location, making them especially valuable for individuals in areas with limited access to mental health specialists.
Flexibility:
These consultations offer greater scheduling flexibility, allowing clients to choose a time that fits their routine.
Comfort:
Many people feel more at ease communicating from home or another familiar setting, which can reduce stress and encourage open dialogue with the specialist.
Safety:
Remote consultations are particularly useful in situations where in-person meetings are difficult or risky, such as during global pandemics or other emergencies.
Confidentiality:
Just like in-person sessions, remote consultations adhere to strict confidentiality standards. Specialists use secure communication channels to protect patient data and conversations.
Process of Remote Consultations:
Choosing a Communication Method:
The patient and specialist agree on the preferred mode of communication—video call, phone call, or written correspondence. Video and phone calls are the most common as they enable immediate and direct interaction.
Preparation:
Before the consultation, the patient is advised to prepare by selecting a quiet, private space where they can talk with the specialist without interruptions. A stable internet connection is essential for online consultations.
Consultation:
The session proceeds similarly to an in-person consultation. The specialist explores the patient’s concerns, asks questions, and provides support and solutions. Depending on the patient’s needs, the session may include diagnosis, therapy, or practical advice.
Next Steps:
After the session, the specialist may recommend follow-up actions, such as additional sessions, therapeutic techniques, or other resources to address the patient’s concerns. If necessary, a detailed treatment or support plan is developed.
Remote consultations offer an excellent opportunity to access necessary help conveniently and safely without losing personal contact with the specialist. They are as effective as in-person consultations, ensuring that everyone can access mental health care regardless of circumstances.